Measure of operational performance before and after implementation of ISO 9000 certification in pump sets manufacturing industries in Coimbatore, India
Lead author: R. Chandrasekaran
Year: 2013
Publication Abstract
Coimbatore is one of the few centres in the country to manufacture pumpsets and had almost 70% share. However, it declined gradually and was 55% now. The manufacturers are forced to adopt innovative working methods, to invest on various technologies and on quality improvement programme. ISO 9000 is a management tool and a source of competitive advantage, which has a potential to stimulate the company to move towards quality competent. This paper describes the findings from a survey conducted on a sample of Coimbatore pumpsets manufacturing companies that have been ISO 9000:2000 certified.
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Publication type:
- Journal article
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Other authors:
- R. Chandrasekaran
- S. Karthikeyaan
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Countries:
- India