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Journal article
Dynamic or static capabilities? Process management practices and response to technological change

2009 | Mary Benner

Whether and how organizations adapt to changes in their environments has been a prominent theme in organization and strategy research. Within this research, there is controversy about whether organizational routines hamper or facilitate adaptation. Organizational routines give rise to inertia but ar...

Journal article
Process Management and Technological innovation: a longitudinal study of the photography and paint industries

2002 | Mary Benner

This research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance increme...