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Journal article
A triple analysis of ISO 9000 effects on company performance

2007 | Micaela Martínez‐Costa

Purpose – ISO 9000 certification has a growing importance for companies, mainly in Europe but also in other countries. Several papers have analysed the effects of ISO 9000 certification on company results, with contradictory conclusions. The purpose of this work is to clarify these possible effects....

Journal article
The impact of environmental management systems (EMSs) and ISO 14001 standards on corporate performance: a systematic literature review

2017 | Dajana Grandic

This paper is based on the systematic literature review method and investigates the impacts of the EMS and ISO 14001 Standards towards corporate performance. Two units are considered through the methodology of research; firm size and market orientation. The evidence comes from the analysed dataset o...

Journal article
Impacts of ISO 9000 on business performances: a literature review

2009 | Luca Cagnazzo

Total quality management is from a decade an important and useful organizational system for increasing companies' competitiveness, by optimizing processes with a particular focus on the customer. Among all the methodologies, ISO 9000 certification is one of the most common and recognized approaches ...

Journal article
A selective review of the economics of standardization - Entry deterrence, tehcnological progress and international competition

1996 | Carmen Matutes

We provide a selective overview of the literature on standardization. We first summarize the essential mechanisms underlying the economics of product compatibility and in so doing we review the various frameworks that have been used. Then we survey existing work about the consequences of compatibili...

Journal article
Effects of ISO 9001 certification and KAAE on performance of Jordanian Firms

2012 | Abbas Al-Refaie

This research investigates the effects of ISO 9001 certification and King Abdullah II Award for Excellence (KAAE) on Jordanian firm‟s performance. Four scale measures of firm‟s performance were considered, including quality outcomes, customer satisfaction, business performance, and innovation. ISO 9...

Journal article
Drivers of productivity in Vietnamese SMEs: the role of management standards and innovation

2019 | Elisa Calza

Using a rich panel dataset of small and medium scale manufacturing enterprises (SMEs) active in the manufacturing sector in Viet Nam, this paper investigates the drivers of firm productivity, focusing on the role played by international management standards certification. We test the hypothesis that...

Journal article
An exploratory, post harvest comparison of ecological and economic characteristics of Forest Stewardship Council Certified and Uncertified Northern Hardwood stands

2008 | Bryan Foster

As more forest entities worldwide consider pursuing Forest Stewardship Council (FSC) certification, a critical question remains on whether stand-level management impacts differ between certified and uncertified forests. To begin to answer this question, we measured forest structure on three FSC-cert...

Journal article
Reviewing the impacts of coffee certification programmes on smallholder livelihoods

2017 | Joshua Bray

Certification programmes and voluntary standards for sustainability are now a commonfeature of many agricultural landscapes worldwide. The rapid expansion of such programmes has only recently been accompanied by concerted attempts to assess the lived experience of enrolled producers. This article re...

Journal article
Factors that determine the extent of business process standardization and the subsequent effect on business performance

2015 | Heidi Romero

Business process standardization is the activity of unifying different variants of a family of business processes. While the positive effects of business process standardization are well-described, it is often undesirable to fully unify different variants due to cultural, legal, or operational reaso...

Journal article
The impact of standards and regulation on innovation in uncertain markets

2017 | Knut Blind

This study analyses the impact of formal standards and regulation on firms’ innovation efficiency, considering different levels of market uncertainty. We argue that formal standards and regulation have different effects, depending on the extent of market uncertainty derived from theoretical consider...

Journal article
Examining relationships between quality management and organisational performance in transitional economies

2014 | Milan Delic

The objective of this study was to determine the relationships between quality management dimensions and organisational performance in uncertain markets (transition conditions). The study was carried out in Serbia, using a sample of 160 certified organisations. The study was based on subjective esti...

Journal article
Quality systems and competitive performance of food companies

2013 | Dimitrios Kafetzopoulos

Purpose - The purpose of this paper is to explore the impact of the effective implementation of both ISO 9001 and ISO 22000 systems on the competitive performance of certified food manufacturing companies. Design/methodology/approach - A survey instrument was used for quantitative data collection. ...

Journal article
Implementation and Impact of ISO 9001

2015 | Basak Manders

The ISO 9001 quality management standard has been implemented by more than one million organizations in 187 countries since its introduction in 1987. A newer version of ISO 9001 is planned to be introduced in 2015. Even though it is widely used by organizations to gain both operational and market be...

Institutional publication
Relationship Between ISO 9001 and Financial Performance: a Meta-analysis

2013 | Basak Manders

The ISO 9001 standard for quality management has been implemented by more than 1,000,000 organizations worldwide. It has received a high degree of attention in existing literature. However, findings about the impact of ISO 9001 certification on financial performance are not consistent in the literat...

Journal article
The role of standards in Innovation

2000 | Robert Allen

We review and explore the role of standards in innovation, with particular emphasis on the design and manufacturing processes. We begin by defining and classifying standards and by exploring their role and infrastructure in society. This is followed by a similar discussion for innovation. By examini...

Journal article
ISO 9000 performance in Japanese Industries

2010 | Rita Arauz

This research analyses the factors that determine the performance of ISO 9000 standards in Japanese industries. A questionnaire survey was conducted to collect data from ISO 9000 certified companies nationwide. Our research hypothesis is that the performance of ISO 9000 depends upon the aspects that...

Journal article
The impact of ISO 9001 certification process on Slovenian companies

2002 | Marjan Pivka

This study aims (i) to investigate the correlation between ISO 9000 quality management system and business success based on data from certified Slovenian companies, (ii) to find out the factors for measuring efficiency of ISO 9000, and (iii) to give suggestions to all involved in the certification p...

Journal article
Are innovative organizational concepts enough for fostering innovation

2012 | Jasna Prester

The purpose of this article is to define which organizational practices have significant impact on returns from new products or which foster or at least influence positively innovation. Survey responders were divided to see whether they innovated or not by the survey questions which explicitly asked...

Book chapter
Creation of an ISO Standard at the Example of Value Stream Management Method

2020 | Jeff Mangers

The main objectives of this chapter are to elucidate the necessity of a standardized value stream management (VSM) and to clarify how this standard can effectively increase corporate performance within cross-enterprise supply chain networks (SCNs). VSM is an effective tool to collect, evaluate, a...

Book
International Standardization as a Strategic Tool

2006 | IEC

This IEC book is a compilation of commended papers from the IEC Centenary Challenge, a competition for papers on the economic, business and social impact of International Standards on business. The competition was organized in association with The Economist magazine and in partnership with three lea...