ISO Research Library

Purpose – ISO 9000 certification has a growing importance for companies, mainly in Europe but also in other countries. Several papers have analysed the effects of ISO 9000 certification on company results, with contradictory conclusions. The purpose of this work is to clarify these possible effects....

Total quality management is from a decade an important and useful organizational system for increasing companies' competitiveness, by optimizing processes with a particular focus on the customer. Among all the methodologies, ISO 9000 certification is one of the most common and recognized approaches ...

Coimbatore is one of the few centres in the country to manufacture pumpsets and had almost 70% share. However, it declined gradually and was 55% now. The manufacturers are forced to adopt innovative working methods, to invest on various technologies and on quality improvement programme. ISO 9000 is ...

Management system standards, also called meta‐standards, have been adopted by an increasing number of organizations across the world. Although these management system standards are based on the same type of management principles and institutional arrangements, the literature remains scattered, with ...

Although the ISO 9001 quality management system is often perceived to be a marketing tool within the manufacturing industry, its implications on the innovation and management capacities of the furniture industry remain unknown. A survey of furniture manufacturers in Malaysia revealed that lack of in...

Purpose - The purpose of this paper is to explore the impact of the effective implementation of both ISO 9001 and ISO 22000 systems on the competitive performance of certified food manufacturing companies. Design/methodology/approach - A survey instrument was used for quantitative data collection. ...

This research analyses the factors that determine the performance of ISO 9000 standards in Japanese industries. A questionnaire survey was conducted to collect data from ISO 9000 certified companies nationwide. Our research hypothesis is that the performance of ISO 9000 depends upon the aspects that...

The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selec...

This research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance increme...

This study aims (i) to investigate the correlation between ISO 9000 quality management system and business success based on data from certified Slovenian companies, (ii) to find out the factors for measuring efficiency of ISO 9000, and (iii) to give suggestions to all involved in the certification p...

The ISO 9001 standard for quality management has been implemented by more than 1,000,000 organizations worldwide. It has received a high degree of attention in existing literature. However, findings about the impact of ISO 9001 certification on financial performance are not consistent in the literat...

On the basis of a unique firm-level dataset from the German manufacturing sector, this paper empirically examines the determinants of environmental and non-environmental product and process innovations. The micro-econometric analysis with multivariate probit models points to an extremely high releva...

Several studies have examined the determinants of training in developing countries but only few have paid attention to the potential importance of international standards such as ISO 9000 or ISO 14000 on the firm's training decision. This paper examines training determinants using recent employer su...

Management systems standards have become ubiquitous, adopted by millions of organizations around the world. The ISO 9000 and ISO 14000 quality and environmental management systems standards are the most well-known, but standards exist or are emerging for many other aspects of management too. Such a ...

Innovation and quality are both important aspects of business excellence. ISO 9000 is a well-known quality management standard but its relationship with innovation is not completely understood. Previous quantitative studies have shown that ISO 9000 is positively correlated with technological innovat...

Private standards are spreading rapidly in international food production and trade, and are moving beyond food quality and safety aspect to address environmental and social concerns. We examine how effective private standards are in improving employment conditions in global food supply chains. Using...

Following a growing interest in corporate social responsibility, the International Organization for Standardization (ISO) announced plans for development of the ISO 26000—guidance standard for social responsibility. Despite initial signals that ISO 26000 will be built on the intellectual and practic...

In this paper we analyse the impact of a variety of private standards on worker empowerment in the horticultural export sector in Peru. Empowerment is defined as workers’ knowledge of their own rights and workers’ perceived agency to improve employment conditions. We use data from a company and a tw...

General administration throughout history has sought the planning; organization, management and control are fulfilled accurately. Subsequently, with the introduction of Continuous Improvement Cycle by Edward Deming (Plan-Do-Check, which improved to Plan, Do, Check, Act) it has tried to make the cont...

The company chosen by the Colombian Institute for Technical Standards and Certification (ICONTEC), ''Gerfor'', is a Colombian multinational active in the plastics and synthetic fibres sector of the petrochemicals industry and a leader in the production and commercialization of PVC and CPVC piping an...