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Journal article
The effects of ISO 9001 quality management system on innovation and management capacities in the malaysian furniture sector

2013 | Jegatheswaran Ratnasingam

Although the ISO 9001 quality management system is often perceived to be a marketing tool within the manufacturing industry, its implications on the innovation and management capacities of the furniture industry remain unknown. A survey of furniture manufacturers in Malaysia revealed that lack of in...

Journal article
The strategic use of decentralized institutions: exploring certification with the ISO 14001 management standard

2005 | Andrew King

In this article, we respond to calls by previous researchers to clarify the function of decentralized institutions by analyzing the strategic motives of individual actors. We investigated an important type of decentralized institution, certified management standards, and theorized that firms use the...

Journal article
Quality systems and competitive performance of food companies

2013 | Dimitrios Kafetzopoulos

Purpose - The purpose of this paper is to explore the impact of the effective implementation of both ISO 9001 and ISO 22000 systems on the competitive performance of certified food manufacturing companies. Design/methodology/approach - A survey instrument was used for quantitative data collection. ...

Journal article
What improves environmental performance? Evidence from Mexican Industry

2000 | Susmita Dasgupta

This paper uses new survey evidence to analyze the effects of regulation, plant-level management policies, and other factors on the environmental compliance of Mexican manufacturers. In Mexico and other developing countries, many plants avoid complying with regulations because monitoring and enforce...

Journal article
ISO 9000 performance in Japanese Industries

2010 | Rita Arauz

This research analyses the factors that determine the performance of ISO 9000 standards in Japanese industries. A questionnaire survey was conducted to collect data from ISO 9000 certified companies nationwide. Our research hypothesis is that the performance of ISO 9000 depends upon the aspects that...

Journal article
The impact of ISO 9000 and EFQM on the use of flexible work practices

2011 | Alberto Bayo-Moriones

The purpose of this paper is to analyse the differences between the two most frequently used quality management approaches implemented by firms, ISO 9000 and EFQM, in terms of their impact on the adoption of innovative work organization practices. In order to accomplish this objective, we have selec...

Journal article
Process Management and Technological innovation: a longitudinal study of the photography and paint industries

2002 | Mary Benner

This research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance increme...

Journal article
The impact of ISO 9001 certification process on Slovenian companies

2002 | Marjan Pivka

This study aims (i) to investigate the correlation between ISO 9000 quality management system and business success based on data from certified Slovenian companies, (ii) to find out the factors for measuring efficiency of ISO 9000, and (iii) to give suggestions to all involved in the certification p...

Journal article
Motives, difficulties and benefits in implementing ISO 14001 environmental management system

2011 | Evangelos Psomas

Purpose - The purpose of this paper is to examine the motives for implementing the ISO 14001 standard, the difficulties in meeting the standard's requirements and the benefits derived, and to determine the most significant latent constructs (unobserved variables) of these. Design/methodology/approa...

Journal article
The role of environmental management system on introduction of new technologies in the metal and chemical/paper/plastics industries

2007 | Gregor Radonjič

Pollution prevention with the use of modern cleaner technologies in industrial sectors is the cornerstone of successful environmental policy certified according to the requirements of the international standard ISO 14001. The analyses were performed with the objective of assessing general aspects of...

Journal article
The promises and pitfalls of ISO 14001 for competitiveness and sustainability: a comparison of Japan and the United States

2003 | Eric Welch

This paper investigates the theoretical and empirical reasons why Japan leads the world in adoption of ISO 14001, while the US lags, and the comparative effect of ISO 14001 on environmental performance of adopters in both countries. Findings suggest that institutional barriers to adoption are much h...

Institutional publication
Relationship Between ISO 9001 and Financial Performance: a Meta-analysis

2013 | Basak Manders

The ISO 9001 standard for quality management has been implemented by more than 1,000,000 organizations worldwide. It has received a high degree of attention in existing literature. However, findings about the impact of ISO 9001 certification on financial performance are not consistent in the literat...

Journal article
Disentangling technological innovations: a micro-econometric analysis of their determinants

2015 | Andreas Ziegler

On the basis of a unique firm-level dataset from the German manufacturing sector, this paper empirically examines the determinants of environmental and non-environmental product and process innovations. The micro-econometric analysis with multivariate probit models points to an extremely high releva...

Institutional publication
Multinational Enterprises and Training Revisited: Do International Standards Matter?

2005 | Niels-Hugo Blunch

Several studies have examined the determinants of training in developing countries but only few have paid attention to the potential importance of international standards such as ISO 9000 or ISO 14000 on the firm's training decision. This paper examines training determinants using recent employer su...

Institutional publication
Management Systems Standards: Diffusion, Impact and Governance of ISO 9000, ISO 14000, and other management standards

2015 | Pavel Castka

Management systems standards have become ubiquitous, adopted by millions of organizations around the world. The ISO 9000 and ISO 14000 quality and environmental management systems standards are the most well-known, but standards exist or are emerging for many other aspects of management too. Such a ...

Journal article
The impact of ISO 9000 and ISO 14000 on standardisation of social responsibility - an inside perspective

2007 | Pavel Castka

Following a growing interest in corporate social responsibility, the International Organization for Standardization (ISO) announced plans for development of the ISO 26000—guidance standard for social responsibility. Despite initial signals that ISO 26000 will be built on the intellectual and practic...

Journal article
Worker empowerment through private standards. Evidence from the Peruvian horticultural export sector

2017 | Monica Schuster

In this paper we analyse the impact of a variety of private standards on worker empowerment in the horticultural export sector in Peru. Empowerment is defined as workers’ knowledge of their own rights and workers’ perceived agency to improve employment conditions. We use data from a company and a tw...

Journal article
Predicting the quantifiable impacts of ISO 50001 on climate change mitigation

2017 | Aimee McKane

Energy consumption in the industrial and commercial (service) sectors accounts for nearly 40% of global greenhouse gas emissions. Reducing this energy consumption will be critical for countries to achieve their national greenhouse gas reduction commitments. The ISO 50001-Energy management standard p...

Journal article
Quality management standard and innovation: a multiple-case study in Luxembourg

2014 | Cesare Rillo

Innovation and quality are both important aspects of business excellence. ISO 9000 is a well-known quality management standard but its relationship with innovation is not completely understood. Previous quantitative studies have shown that ISO 9000 is positively correlated with technological innovat...

Journal article
Do private standards benefit workers in horticultural export chains in Peru?

2016 | Monica Schuster

Private standards are spreading rapidly in international food production and trade, and are moving beyond food quality and safety aspect to address environmental and social concerns. We examine how effective private standards are in improving employment conditions in global food supply chains. Using...